简介：摘要目的调查并分析临床实习护士、新入职护士及海南省各医院护理骨干对礼仪培训的需求情况.方法采用便利抽样法将２０１４年１月－２０１４年１２月在我院护士礼仪培训基地培训过的实习护士、新入职护士及护理骨干３８４例做为调查对象,采用自制的临床护士礼仪培训需求调查表对护士形象礼仪、常用操作及规范用语需求进行调查.结果实习护士、新入职护士与骨干护士在礼仪培训的形象礼仪、常用操作、规范用语三方面需求均有差别(P＜０．０５).结论实习护士、新入职护士、护理骨干对护理礼仪培训需求评分均处于较高水平,实习护士对常用操作需求评分最高、新入职护士对形象礼仪需求最高、护理骨干对规范用语需求评分最高,培训时应当采取有针对性课程,满足各类护理人员需求.关键词礼仪培训;培训需求;临床护理SurveyandresearchofclinicalnursesetiquettetrainingneedsAbstractObjectiveToinvestigateandanalyzetheetiquettetrainingneedsofpracticalnurses,newnursesandnursingbackbones．MethodsConveniencesamplingwasemployedtocollectquestionnairesamplesfrom３８４casesofpracticalnurses,newnursesandnursingbackbones,whoworkinourhospitalfromJanＧuary２０１４toDecember２０１４,Questionsincludedbasicetiquettetrainingneedsclinicalnursingetiquettetrainingneedsandcommunicativemannersneeds．ResultsThepracticenurses,thenewnursesandkeynursesintheetiquettetrainingoftheimageofetiquette,commonlyusedoperation,specificationlanguagethreeasＧpectsneedtohavethedifference(P＜０．０５)．ConclusionPracticalnurses,newnurses,thenursingbackbones’etiquettetrainingneeds’scoresareatahigherlevel,buthaKveeydiwffoerrdesncestoeachother,targetedcoursesshallbetakentomeettheneedsofallkindsofnursingstaff．Etiquettetraining;Rainingneeds;Clinicalnursing中图分类号R４７文献标识码A文章编号１００８－６３１５(２０１５)１０－００３０－０１